Build, engage & grow

Award-Winning Social Media Marketing Chester

Social Media Marketing In Chester That Drives Real Engagement

Phantom Digital builds social media presence that drives real results for Chester businesses.

Independent retailers along The Rows. Heritage attractions capturing millions of visitors. Waterfront hospitality venues. Chester businesses win customers through strategic social media that builds genuine engagement.

We understand what it takes to stand out in the heritage city.

Our Chester social media services

Social media management

We make managing your social channels simple, strategic, and stress-free.

Whether you need full management or support in specific areas, our flexible packages are built around your business goals and budget.

We work with businesses across all sectors, from healthcare and professional services to leisure and lifestyle brands. We ensure every post serves a clear purpose.

Social Media Management

What’s included:

Account audit

Comprehensive review of your existing presence to identify strengths, weaknesses, and growth opportunities.

Content creation

Bespoke visuals, graphics, and captions that reflect your voice and connect with your audience.

Scheduling & posting

We handle day-to-day management to keep your accounts active and consistent.

Community engagement

Responding to messages and comments to foster authentic relationships.

Content calendar

Monthly plans highlighting key posts, themes, and seasonal activity.

Performance reporting

Clear monthly reports showing engagement, reach, and recommendations.

Paid social advertising & content boosting

Sometimes, your best content deserves an extra push.

Our Paid Social Boosting service identifies high-performing organic posts and amplifies them through targeted advertising to reach more of the right people.

We’ve supported a range of businesses, from local service providers to national brands, in expanding their reach and increasing engagement through cost-effective paid campaigns.

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What we can deliver

Content selection

Strategic selection of posts to promote.

Targeted campaign

Targeted campaign setup across Facebook, Instagram, and LinkedIn.

Budget management

Budget optimisation to maximise results.

Performance reporting

Transparent reporting on reach, engagement, and performance.

Influencer marketing

We connect brands with authentic creators who share their values and speak directly to their target audience.

Our focus is on small to mid-level influencers who deliver genuine engagement and relatable content.

Whether you’re collaborating with a local Wirral fitness creator or a national lifestyle brand, we manage the process from start to finish.

phantom digital

What we can deliver

Creator sourcing

Identifying voices that align with your goals and audience.

Creative strategy

Working closely with influencers to develop content that tells your story naturally.

Campaign management

Handling all outreach, briefs, approvals, and logistics.

Performance reporting

Post-campaign insights showing reach, engagement, and ROI.

Why choose Phantom Digital for Chester social media?

Chester market expertise – We understand the heritage city’s unique business landscape, from tourism and retail to professional services, and what resonates with both visitor and local audiences

Strategic expertise – Every campaign is grounded in real data and creative insight

Proven results – Consistent engagement and audience growth across our Chester client portfolio

Award-winning expertise – including Best Digital Marketing Agency 2025 in Liverpool at the SME News UK Enterprise Awards

Hands-on support – Our team works as an extension of your brand

Awards & nominations

Real results for real businesses

See how we’ve helped businesses like yours achieve measurable results.

The UTS

The UTS partnered with Phantom Digital to strengthen their digital presence and engage their fitness community online. Our strategy combined consistent social posting, branded content, and SEO to boost visibility and encourage membership engagement.

The outcome was a stronger online community, improved engagement on social channels, and increased awareness across Wirral. Over 3 months we achieved:

20k reach

290k views

6.2% interaction rate

APH Accountants

APH Accountants partnered with Phantom Digital to modernise their brand and communicate their expertise online. We introduced structured content schedules supported by coordinated social media and email campaigns.

The outcome was a consistent online presence, improved engagement, and new client enquiries generated through ongoing content and social activity. Month on month we achieved:

50% increase in reach

7.15% average interaction rate

20% growth in followers

Client reviews

Phantom Digital is proud to hold a five star rating on Google from businesses across Liverpool and the North West. Here are a few comments from our clients:

Posted on Google
La Vida Liverpool profile picture
La Vida Liverpool
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Another fantastic job by these legends! Chloe and Meg smashed it for Liverpool Book Festival once again -- with incredible photography and videography content that captured the event beautifully1 Thank you guys x
Posted on Google
Becky profile picture
Becky
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Chloe was incredible, super organised at the photoshoot, set up everything we needed professionally and accommodated all our weird and wonderful requests. Shoutout to Josh for assisting Chloe and his diligence with the videography. We would absolutely recommend them and use them again for photography!
Posted on Google
Jackie Fairweather profile picture
Jackie Fairweather
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I attended the Galentine's event with the lovely ladies and I thoroughly enjoyed myself, had fun and came away with some amazing content and knowledge.
Posted on Google
Jack Collins profile picture
Jack Collins
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We have been working with Matt at Phantom Digital to spruce up our website - we wanted a clean, modern and timeless website. Matt paid attention to the brief and understood our vision. He nailed our expectations on the aesthetic, feel and user experience of the site and was very responsive in making any changes we requested. We would highly recommend their website design services - always good to work with people who listen to their clients and their needs.
Posted on Google
Harry Sheridan profile picture
Harry Sheridan
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Justine and her team were fantastic again My 3rd time using phantom and I could not recommend them highly enough From helping me with my road show and website - they had ideas and solutions for everything
Posted on Google
Duncan Mcdermott profile picture
Duncan Mcdermott
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I’ve done lots of work with Justine and the team over the years! They are great and go above and beyond.
Posted on Google
Charlotte Forde profile picture
Charlotte Forde
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Justine is such a pleasure to work with. Very professional and creative and provided me with ideas that I would never have thought of without her guidance. I would highly recommend Phantom Digital, great value and service!
Posted on Google
John Mallon profile picture
John Mallon
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Justine works professionally and confidently in all areas of the digital marketing area I would recommend phantom digital to anyone
Posted on Google
James Harrop profile picture
James Harrop
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
The Phantom team has been an instrumental addition to our marketing efforts. Depth in knowledge, creative and commercial minded. Couldn’t ask for much more! Thank you
Posted on Google
Fur n Babies profile picture
Fur n Babies
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I really can't fault any of my experiences with Phantom. Speed of service, quality of work and laser focus on detail would be few of the many reason I would recommend to anyone. Justine done a great job of undertanding my requirements and turning my muddled ideas in my head into something special. I will continue to use them for all future work!!!

You can read more verified feedback on our Google Business profile.

Industries we serve in Chester

We deliver social media strategies tailored to Chester’s business landscape:

Tourism & Heritage Attractions
Attracting Chester’s 29.2 million annual visitors to attractions, tours and heritage venues through captivating social content and seasonal campaigns.

Retail & The Rows
Driving footfall to The Rows’ independent boutiques and high street retailers through engaging product content.

Hospitality & Restaurants
Filling tables at Chester’s restaurants, hotels and venues through mouth-watering social content that converts the city’s 1.6 million staying visitors.

Professional Services
Supporting law firms, accountants, and consultancies across Chester and Cheshire.

Healthcare & Private Practitioners
Building trust and patient engagement for clinics, dentists and private practitioners across the city.

Events & Entertainment
Maximising visibility for Chester Racecourse, cultural venues and events through strategic social media.

The Rows in Chester

Chester’s Digital Opportunity

£13 billion economy, 192,000 jobs

Cheshire West and Chester’s GDP creates intense competition. Strong social media presence helps businesses stand out across retail, tourism and professional services.

29.2 million annual visitors

Chester’s heritage status drives massive visitor numbers. Social media captures tourists planning trips and locals exploring the city year-round.

15.8% retail sector dominance

As Chester’s largest employment sector, retail creates fierce competition. Social media drives both tourist footfall and local customer loyalty.

Social media for Chester’s competitive market

With 29.2 million annual visitors and a £13 billion economy, Chester’s business landscape is intensely competitive.

The Rows’ independent retailers. Waterfront hospitality. Heritage attractions. Professional services. Chester businesses compete for attention from both tourists and locals.

Social media captures visitors planning heritage city breaks. Attracts residents exploring local businesses. Builds year-round customer relationships.

As a North West agency with deep Chester market knowledge, we understand what works here. We know how to capture the city’s unique heritage character and create social content that resonates with both visitors and residents.

Ready to grow your social media presence?

Book a free strategy call. We’ll audit your current presence, identify quick wins and show you exactly how strategic social media can drive leads for your business.


Everything you need to know about social media

Most brands begin to notice measurable improvements in engagement and reach within the first few months, with long-term brand growth following consistent strategy.

Both. We can handle everything, from content creation and scheduling to community management and reporting. Or we can focus on specific areas you need most.

We work across all major platforms: Instagram, Facebook, TikTok, LinkedIn, and X (Twitter). We’ll always recommend the ones that best fit your audience.

Absolutely. Our packages are flexible. Choose full management or individual services such as content creation, engagement, or reporting.

We focus on authentic, sustainable growth that builds genuine engagement and loyal communities (never fake followers).

Pricing depends on your goals, number of platforms, and level of support. We offer three tailored packages for different business sizes and budgets.

We track engagement, reach, clicks, conversions, and audience growth – all backed by transparent monthly reporting.

Paid Social Boosting means taking your best organic content and amplifying it through targeted paid campaigns to reach a wider, relevant audience.

Yes. From identifying and briefing creators to managing collaborations and delivering reports, we handle every step so you can focus on your business.

Absolutely. With 29.2 million annual visitors, Chester businesses need social media that attracts both heritage tourists and local customers. We understand how to create content that works across both audiences – from seasonal campaigns targeting visitors planning city breaks to year-round content building local customer loyalty. Whether you’re a Rows retailer, hospitality venue or professional service, we know how to balance tourist appeal with local relevance.