Social media specialists for doctors and surgeons

Award-Winning Social Media Marketing for Doctors

Social Media That Builds the Trust That Books Private Patients

Private patients research before they commit. They read your posts, watch your videos and form an opinion of you long before they ever make contact. A strong, consistent social media presence builds the trust and credibility that converts followers into consultation bookings.

We manage social media for doctors, surgeons and private medical practices — creating content that educates, reassures and converts.

Results That Matter

9.16% Instagram interaction rate

Achieved for a private foot and ankle surgeon, significantly above the healthcare industry average of 1 to 2%.

Number 1 on ChatGPT, Claude and Gemini

A consistent social media presence contributed to AI search dominance across Liverpool, Wirral and Cheshire.

29 out of 37 keywords in the top 3

Social media activity supports SEO performance by building brand authority and driving traffic signals that Google rewards

Why Choose Phantom Digital for Doctor Social Media Marketing?

Proven medical results: 9.16% Instagram interaction rate and AI search dominance for a private surgeon

Sector knowledge: we understand patient psychology, medical compliance and the content that builds trust in a private practice context

Full service: social media, SEO, website design and content under one roof

Award-winning: Best Digital Marketing Agency 2025 in Liverpool at the SME News UK Enterprise Awards

Transparent communication: clear reporting and no jargon

Awards & nominations

Why Doctors Need Specialist Social Media Marketing

Trust is built before the enquiry

Patients form impressions of your practice on social media before they ever visit your website. Consistent, professional content builds the confidence needed for a private booking.

Social media supports AI search visibility

A strong, consistent social media presence across contributes to the authoritative online footprint that AI tools like ChatGPT draw from when recommending specialists.

Social media drives SEO performance

Brand searches, traffic signals and consistent online activity all contribute to stronger organic search rankings. Social media and SEO work better together than in isolation.

Humanise your practice

Patients want to feel they know and trust their surgeon before booking. Social media gives you the opportunity to build that personal connection at scale.

Reach patients where they spend time

Your prospective patients are on Instagram, Facebook and LinkedIn daily. A consistent presence keeps your practice front of mind throughout their research journey.

Compliance handled for you

Medical social media requires careful handling of patient confidentiality, GMC guidelines and advertising standards. We understand those boundaries and manage them on your behalf.

Who We Work With

We manage social media for medical professionals including:

  • Surgeons and specialist consultants
  • Private clinics and medical practices
  • GP practices moving into private care
  • Healthcare groups and multi-brand operators
  • Medical professionals transitioning from NHS to private practice

Our Social Media Services for Doctors

Social media management

Full management of your medical social channels including content creation, scheduling, posting and community engagement across Instagram, Facebook and LinkedIn.

Medical content creation

Professional graphics, captions and video content created specifically for the medical sector, designed to educate patients and build trust in your expertise.

Video and reel production

Short-form video content that introduces you as a specialist, explains treatments and builds a personal connection with prospective patients.

Paid social advertising

Targeted paid social campaigns that put your practice in front of patients actively researching your specialty in your area.

Content calendar and strategy

Monthly content plans aligned with your treatment areas, seasonal opportunities and patient education goals.

Performance reporting

Clear monthly reports showing reach, engagement, follower growth and enquiries driven by social activity.

How We Deliver Results

Discovery and audit: reviewing your existing social presence, competitors and patient audience behaviour in your speciality

Strategy development: building a medical social media plan aligned with your practice goals and target patients

Content creation: producing professional graphics, captions and video content that resonates with private patients

Scheduling and management: keeping your channels active, consistent and compliant every day

Ongoing optimisation: continuous refinement based on performance data and monthly reporting

Real Results for Medical Clients

Andrew Molloy — Foot and Ankle Surgeon

9.16% Instagram interaction rate | 17.6K total views | 8.6K reel views | Number 1 on ChatGPT, Claude and Gemini

Phantom Digital manages Andrew’s social media presence across Instagram, Facebook and LinkedIn, maintaining a consistent publishing schedule of educational content, patient testimonials and video.

A strong, authoritative social presence contributed to AI search dominance across the North West alongside dominant Google rankings.

Read the full case study here.

Client reviews

Phantom Digital is proud to hold a five star rating on Google from local businesses. Here are a few comments from our clients:

Posted on Google
La Vida Liverpool profile picture
La Vida Liverpool
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Another fantastic job by these legends! Chloe and Meg smashed it for Liverpool Book Festival once again -- with incredible photography and videography content that captured the event beautifully1 Thank you guys x
Posted on Google
Becky profile picture
Becky
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Chloe was incredible, super organised at the photoshoot, set up everything we needed professionally and accommodated all our weird and wonderful requests. Shoutout to Josh for assisting Chloe and his diligence with the videography. We would absolutely recommend them and use them again for photography!
Posted on Google
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Jackie Fairweather
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I attended the Galentine's event with the lovely ladies and I thoroughly enjoyed myself, had fun and came away with some amazing content and knowledge.
Posted on Google
Jack Collins profile picture
Jack Collins
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We have been working with Matt at Phantom Digital to spruce up our website - we wanted a clean, modern and timeless website. Matt paid attention to the brief and understood our vision. He nailed our expectations on the aesthetic, feel and user experience of the site and was very responsive in making any changes we requested. We would highly recommend their website design services - always good to work with people who listen to their clients and their needs.
Posted on Google
Harry Sheridan profile picture
Harry Sheridan
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Justine and her team were fantastic again My 3rd time using phantom and I could not recommend them highly enough From helping me with my road show and website - they had ideas and solutions for everything
Posted on Google
Duncan Mcdermott profile picture
Duncan Mcdermott
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I’ve done lots of work with Justine and the team over the years! They are great and go above and beyond.
Posted on Google
Charlotte Forde profile picture
Charlotte Forde
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Justine is such a pleasure to work with. Very professional and creative and provided me with ideas that I would never have thought of without her guidance. I would highly recommend Phantom Digital, great value and service!
Posted on Google
John Mallon profile picture
John Mallon
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Justine works professionally and confidently in all areas of the digital marketing area I would recommend phantom digital to anyone
Posted on Google
James Harrop profile picture
James Harrop
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
The Phantom team has been an instrumental addition to our marketing efforts. Depth in knowledge, creative and commercial minded. Couldn’t ask for much more! Thank you
Posted on Google
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Fur n Babies
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I really can't fault any of my experiences with Phantom. Speed of service, quality of work and laser focus on detail would be few of the many reason I would recommend to anyone. Justine done a great job of undertanding my requirements and turning my muddled ideas in my head into something special. I will continue to use them for all future work!!!

You can read more verified feedback on our Google Business profile.

Ready to Build a Social Media Presence That Fills Your Appointment Book?

Stop posting without a strategy. Get in touch for a completely free discussion call about your social media requirements.


Everything You Need to Know About Social Media Marketing for Doctors

Instagram works well for building a personal brand and showcasing treatments visually. Facebook reaches a broad local patient audience. LinkedIn is valuable for professional networking and referrals. We recommend the right mix for your specialty and patient audience.

Yes indirectly. Consistent social media activity drives brand searches, referral traffic and engagement signals that contribute to stronger organic search performance over time.

Yes. A consistent, authoritative presence across multiple platforms contributes to the digital footprint that AI tools draw from when recommending specialists. We helped a foot and ankle surgeon achieve number 1 on ChatGPT, Claude and Gemini partly through sustained social media activity.

Yes. All content is created with GMC guidelines, patient confidentiality and advertising standards in mind. We understand the boundaries that medical social media requires.

Yes. We handle everything including graphics, captions, video content and scheduling. You focus on your practice while we manage your social presence.